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Field notes on AI that actually ships.

Short, practical posts for Australian business owners — what the adoption data really says, which workflows pay back fastest, and where AI projects quietly fail. Five minutes, no hype.

Adoption dataWorkflow fixesGovernance & privacyTools worth paying forTraining & adoption
Latest · 9 September 2026 · 3 min read

72% of Australian SMEs have no AI training plan. That is the whole problem.

Sixty per cent of staff already use AI at work and only 22% have had any training. The gap is not a tooling gap — it is an enablement gap, and it is where most of the wasted spend lives.

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Recent posts

Written weekly · reviewed before publishing
2 Sep 2026 · Workflow fixes · 3 minThe quote follow-up nobody sends: a 40-minute fix for trades officesMost lost jobs are not lost on price. They are lost on the third follow-up that never went out.
26 Aug 2026 · Governance · 2 minShadow AI: half your team is using tools you never approvedBanning it does not work. A one-page policy and two approved tools does.
19 Aug 2026 · Adoption data · 3 minWhy one survey says 12% and another says 72% — reading AI stats properlyABS counts deployed use. Online panels count anyone who has tried a chatbot. Only one of them should shape your budget.
12 Aug 2026 · Measurement · 2 minNearly half of AI users never measure the result. Pick one number first.Hours per week, cycle time, or response rate. Write it down before the build starts.
5 Aug 2026 · Tools · 3 minXero, Jobber and a spreadsheet: building a monthly report you never touchThe most boring automation in this list, and usually the first one to pay for itself.
29 Jul 2026 · Privacy · 2 minWhat your team should never paste into a public chatbotClient records, pricing files, staff details. A short list, stuck to the wall, under the Privacy Act.

One workflow live in 4–8 weeks.

Reading about it is free. Fixing it takes a 30-minute call and one process you are sick of.

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